Monalisha

About Monalisha

An energetic and result-oriented professional with 14 years of overall experience in BFSI Domain who is highly motivated and has vast knowledge of the industry. As a perfect role model on the floor, give feedback, build morale, roll out initiatives, and make recommendations on merchandising and product presentation. I am able to handle high-profile and hands-on management, Project Managers, Transitions & Migrations roles that require commercial acumen and creative flair. I also able to drive brand availability & willing to take on board new ideas & adapt them further. I am ambitious and passionate about everything and come from a strong service background that allows in competitive and challenging environments.

Experience

1. Lead Business System Analyst

   FIS

   Oct 2022 — Present · Gurugram, IN

Education

• Maharashtra Institute of Technology

  PGDM, International Business

• Jaipur National University

  Master of Business Administration - MBA, International Business

• Indian Institute of Management, Indore

  CPPM - 2023, Certificate Programme in Project Management (CPPM)

• Delhi University

  Bachelor of Commerce - BCom

Skills

• Business Process Outsourcing (Bpo)
• Talent Acquisition
• Team Management
• Service Delivery
• Management Information Systems (Mis)
• Bpo
• Recruitments
• Call Centers
• Vendor Management
• Transition Management
• Mis
• Employee Engagement
• Workforce Management
• Recruiting
• Customer Relationship Management (Crm)
• Outsourcing
• Performance Management
• Crm
• Screening