Monali Sengupta
HR Shared Services Leader | Talent Operations & Transformation | Onboarding, Compliance, BGC, Workday | Driving Scalable & Human-Centric HR Delivery |Operations Excellence
- Role
- Human Resources Shared Services Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Monali Sengupta
I am a Senior HR Shared Services & Operations Leader with 20+ years of experience…
Experience
Human Resources Shared Services Manager
May 2011 — Present · Bengaluru, IN
With over 20 years of experience in HR Shared Services and Talent Operations, I am a transformation-driven HR leader who has successfully built, scaled, and led high-impact service delivery functions across Onboarding, Background Verification, Compliance, Recruiting, and Employee Referral.Starting my journey with Accenture in 2011, I’ve grown through roles of increasing responsibility—from setting up document management and compliance processes to leading end-to-end onboarding for 70K+ hires annually, managing vendor ecosystems, and driving automation-first hiring models. I’ve managed teams of 150+ resources, led partnerships with 50+ external vendors, and delivered against ambitious targets in on-time hiring, compliance, cost optimization, and candidate experience.In recent years, I’ve taken on strategic transformation programs, including the Workday ATS rollout, outsourcing transitions, and process automation initiatives, all while enhancing audit readiness, governance, and SLA performance. I’ve also successfully led Employee Referral Programs, ERG alignment, and internal campaign strategies to build scalable, inclusive hiring channels.Beyond delivery, I’ve institutionalized Operational Excellence frameworks using tools like SIPOC, HLPM, RACI, FMEA, and Balanced Scorecards. My cross-functional collaboration with global stakeholders, policy/legal teams, and tech partners has been central to executing HR strategies that are not only efficient and compliant but also human-centric.From navigating high-volume hiring surges to transitioning legacy processes into digital-first operations, I bring a strong mix of execution depth, process rigor, and people-first leadership—always aligning outcomes with business value.
Education
KIIT School of Management (KSOM), Bhubaneswar
Postgraduate Degree
2001
Cornell University ILR School
Global HR Academy, Certified Recruitment Specialist
Indian Institute of Management, Calcutta
Executive Programme in Strategic Human Resource Management, Human Resources Development
Ravenshaw College
BACHELOR OF COMMERCE (ACCOUNTANCY HONOURS), Accountancy
1998
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