Mona Link

Product Manager @Sonova Group

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Product Manager @Sonova Group

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After more than a year driving process optimisation, digital tooling and service design as a Senior Process & Innovation Manager, I’ve transitioned into a Product Manager role to deepen my technical skillset and move closer to product execution.In this role, I own the backlog, lead Scrum ceremonies, write user stories and prioritise cross-functional features. I’m currently focused on strengthening my skills in product ownership and building scalable, user-centric solutions in close collaboration with the business team.This shift builds on my business-side experience and allows me to combine strategic thinking with hands-on delivery.

EDUCATION

2011 — 2015

Justus Liebig University Giessen

Bachelor of Science (B.Sc.), Oecotrophology

N/A

FOM University of Applied Sciences for Economics and Management

Master of Business Administration - MBA, Business Administration

SKILLS

ShopwarePixi* WarenwirtschaftAnalytische FähigkeitenMicrosoft OfficeWordpressWoocommerceLogistikmanagementErp-SoftwareMicrosoft ExcelProzessoptimierungZendeskJtl Wawi

ABOUT MONA LINK

I’ve built my career by doing things I wasn’t sure I could do, and discovering that complexity is where I thrive. I started in operations, moved into customer success, then project management, then product. Not because I had a plan, but because I kept moving toward harder problems.At Data4Life, I built an entire Customer Success department from scratch, literally from a single Gmail inbox, into a remote team of 8, with OKRs, feedback loops, and processes that fed directly into product decisions. Along the way I coordinated high-stakes public health projects with Charité and the Robert Koch Institute, in a strictly GDPR-regulated environment, with no playbook.That pattern has repeated itself in every role: I show up where structure doesn’t exist yet, and I build it, whether that’s teams, systems, processes, or products.What makes me different isn’t the breadth, it’s the combination. I understand organisations from the ground up. I read stakeholder dynamics fast. I translate complexity into systems that scale. And I lead teams through ambiguity without slowing things down.Right now, I’m exploring my next challenge: a leadership role in a high-growth company where I can build something meaningful from the ground up, whether that’s operations, product, programs, or teams.If that\'s you, let\'s talk

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Mona Link — Product Manager at Sonova Group in Berlin, DE | Unifers