Monali Jagtap
Salesforce Technical Lead | Delivered 15% Revenue Growth & 35% Process Automation | Led $500K+ Digital Transformation Projects | Expertise in Business Expansion in UAE/KSA
- Role
- Associate Lead at Maantic Inc
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Monali Jagtap
I am a Salesforce Technical Lead & CRM Solutions Architect with 8+ years of technology experience, specializing in enterprise CRM transformations that deliver measurable business impact. I lead cross-functional teams to architect scalable Salesforce solutions across Sales Cloud, Service Cloud, and Nonprofit Cloud implementations.Middle East & GCC Experience-Currently delivering Salesforce solutions for organizations across Dubai and UAE-Available for strategic CRM initiatives in Dubai, Abu Dhabi, and broader GCC region-Proven track record managing high-value projects (550K-1.8M AED budgets) with regional stakeholders-Cross-industry expertise spanning Finance, Energy, Gaming, Healthcare, Technology, and Nonprofit sectorsKey Achievements-Led enterprise CRM transformation projects valued at $1.8M, improving lead conversion rates by 15%-Automated 35% of manual workflows, eliminating repetitive processes and enhancing operational efficiency-Reduced processing times by 25-50% through intelligent automation and optimized workflows-Managed global implementations for Electronic Arts serving 10M+ players, improving data synchronization by 20%-Directed teams of up to 6 Salesforce professionals across multiple strategic client accountsTechnical Expertise:Salesforce Certified Platform Developer-I with hands-on proficiency in Apex, Lightning Web Components, Flows, API integrations (REST/SOAP), and CI/CD deployments. I excel at translating complex business requirements into scalable technical solutions that drive revenue growth and customer satisfaction.Let\'s connect to discuss how I can transform your CRM infrastructure and accelerate your digital transformation journey in the GCC region.
Experience
Associate Lead
Nov 2021 — Present · IN
Led Salesforce implementation teams across four strategic client accounts (Isha Foundation, Posigen, Electronic Arts, Sunburn Solar), progressing from developer to Associate Lead while managing a AED CRM transformation project and reporting to the CTO.Key Skills:Salesforce Lightning | Apex Programming | Lightning Web Components (LWC)| Aura Components | Salesforce Flows | Service Cloud | Sales Cloud | Experience Cloud | SOQL | SOSL | Batch Apex | Asynchronous Apex | Process Builder | Approval Processes | Validation Rules |Lightning Console | Email Templates | Salesforce Reports | Salesforce Dashboards | Change Sets | Custom Metadata | API Integration | REST APIs | SOAP APIs | Conga Composer | Conga Queries | Conga Template Builder | Visualforce | Nonprofit Cloud | CI/CD Pipelines | Gearset |Data Loader | ETL Tools | Team Leadership | Requirement Gathering
Education
Karamvir Dadasaheb Kannamwar Engineering College, Nandanvan
Bachelor of Engineering - BE, Information Technology
2011 — 2015
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