Monali Bagde

About Monali Bagde

Looking for a challenging role in a dynamic organization where I can utilize my skills and experience as a Senior Associate. With extensive knowledge in project management, team leadership, strong analytical skills and business knowledge, and strategic planning, I am confident in my ability to make a positive impact on any team. Seeking opportunities to continuously learn and grow while contributing to the success of the company. A key strength is communication; building strong relationships with people in order to deliver the best results.

Experience

1. Senior Associate Voice Process

   WNS

   Apr 2022 — Present · Pune, IN

   I am responsible of leading a team of junior associates to successfully complete a complex project under a tight deadline, resulting in a 15% increase in client satisfaction ratings. Possessing excellent verbal and written communication skills to effectively communicate with stakeholders, present findings, and facilitate discussions. Demonstrating the ability to build and maintain positive relationships with stakeholders, including clients, team members, and senior management.

Education

• Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

  2016 — 2020