Mona Zantout

About Mona Zantout

With a robust background in administrative management, I currently excel at Mercy, orchestrating office operations and ensuring meticulous financial oversight. My role encompasses streamlining clerical functions, managing patient and physician scheduling, and liaising with insurance companies for seamless registration and billing procedures. Previously as a Collection Analyst at Hertz, my focus was on leading recovery efforts, optimizing in-house processes to minimize expenses, and supporting external agencies to boost cash recoveries. This experience honed my expertise in financial reporting, asset auditing, and fostering client/vendor relations, aligning with my mission to enhance operational efficiency and maximize revenue recovery.

Experience

1. Mercy Health Patients Accounts and Collection

   Mercy

   Nov 2011 — Present · Edmond, OK, US

   Maintain office services, organize office operations and procedures- Monitor clerical functions and make necessary adjustments- Schedule and follow up on work results, summarize information, and identify trends- Organize, manage, and coordinate patient and physician scheduling- Ensure that proper procedures and methods with insurance companies to verify benefits and ensure efficient registration process- Follow up with patients to collect outstanding balances due.

Education

• University of Central Oklahoma, Edmond, OK

  Bachelor’s Degree

  1995 — 1998