Mona S.
Project Management | Dell Technologies | T A Pai Management Institute\'23 | PGDM- Marketing
- Role
- Project Management Analyst at Dell Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Project Management Analyst
Jun 2023 — Present · Bengaluru, IN
Align the Intake process for HaC engagement request coming into the Resolution Manager business.2. Develop ARS (Advanced Resolution Services) Communication Campaign for Excursion Management3. IWYE (Inspect What You Expect)- RSE Team does shadowing with the Frontline agents.4. APA (Automated Parts Advisor)- A plan to Eliminate RDR and to increase Auto Parts Population in WOs to 95%
Education
Himalaya Public School - India
Class 10th
2013 — 2013
T A Pai Management Institute, Manipal
PGDM, Marketing
Banasthali Vidyapith
Class 12th , Comm
2014 — 2015
Banasthali Vidyapith
Bachelor of Business Administration (BBA), Business Administration and Management, General
2015 — 2018
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