Mona Kazemy

Project Manager- Client Success at dentsu international

Role
Project Management- Client Success Manager at dentsu
Location
New York, NY, US
LinkedIn followers
500 followers

About Mona Kazemy

A cosmopolitan professional with over 14 years of experience in managing projects and customer facing roles in Media and Advertising, SaaS, Health-tech, and Ecommerce industries. With service and customer mindset, and with communication, expectation and conflict management, and with strategic relationship and partnership building skills, I have proven ability in achieving deliverables and gaining values, positively impacting business performance.

Experience

  1. Project Management- Client Success Manager

    dentsu

    May 2022 — Present · New York, NY, US

    Managing several workstreams, including creation and positioning of CSM framework, and the rollout of new media planning and reporting products across the Media Service Line for both local and global accounts. Discovering, reviewing current processes and tools, analyzing weaknesses and strengths, understanding pain points, discussing solutions and recommending course of action across the engagements and initiatives including pitch support, demos and live trainings, and product enhancements that I lead from discovery and planning to completion and learning.

Education

  • Glasgow Caledonian New York College

    Master of Science - MS, International Fashion marketing (Sustainable Fashion)

    2019 — 2020

  • Google Mobile Academy

    Certificate, Foundation of Project Management

    2021 — 2021

  • Bonyan Institute

    Certificate, Effective Communication, Certificate

    2003 — 2004

  • Allameh Tabataba'i University

    Bachelor of Arts - BA, Management

    1999 — 2003

  • University of Wollongong in Dubai

    Master of Science - MS, Strategic Markrting

    2013 — 2020

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