Molly Williams

About Molly Williams

Experienced and versatile performance management and training specialist with an eager…

Experience

1. Manager, San Diego Operations Training & Development

   Illumina

   Nov 2016 — Present

   Lead a 7 person Learning Services team (4 Instructional Designers, 1 Trainer, 2 LMS Admins) responsible for establishing and executing the learning and development strategy for employees across the Global Quality Operations (GQO) function- Created and executed a Role Based training assignment framework across GQO resulting in an 80% reduction in audit findings while increasing employee productivity by 35%- Created a Train the Trainer program to certify the current 45 operations trainers across all GQO sites- Establish and deepen partnerships with operational executive leadership to design and align. customized training strategies; Success measures directly linked to standard operational KPI’s- Tapped to establish the Global Quality Operations Steering Committee that included 65 GQO leaders globally, tasked with aligning and driving the global training strategy Consolidate and harmonize global training and development processes to drive consistency and effectiveness- Collaborate with functional leads to design and develop a 2-Day interactive Operations Onbaording resulting in a 2-week reduction in new hires time to fly- Apply best practice in instructional design, adult learning theory, facilitation, and relevant training methodologies - Define and implement key performance indicators and report results (i.e. metrics and reports) to senior and executive management; examples include training program compliance and effectiveness- Function as a subject matter expert during internal and external audits (e.g. customer and regulatory); define and implement corrective and preventive measures (e.g. CAPA) based on audit results and/or process evaluations.

Education

• James Madison University

  Bachelor of Science, Communication Studies

  1999 — 2003

• James Madison University

  BS , Communication, General

  1999 — 2003