Molly Pawson
Experienced Quality and Performance Manager
- Role
- Quality Assurance Manager at BARK
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Molly Pawson
Results-oriented CX leader with a passion for serving customers and leading high-performing teams. Experienced in scaling CX functions and driving improvements. Skilled at problem-solving in a fast-paced, entrepreneurial environment. Committed to creating an exceptional work culture, delivering a top-notch customer experience, and driving profitable business growth. Ability to analyze performance metrics and implement changes to enhance customer experience. Collaborative leader who builds strong relationships with cross-functional teams. Strong communicator and advocate of company values. Prior experience managing customer-centric teams in a competitive sales environment. Proven ability to drive results and achieve goals. Dedicated to continuous improvement and soliciting feedback from team members and customers.
Experience
Quality Assurance Manager
Jul 2019 — Present
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