Molly Glowacki

About Molly Glowacki

Dedicated to Building Strong Communities and Exceptional Customer Experiences As a passionate professional in the fields of community outreach, community management, and customer experience, I thrive on creating meaningful connections and fostering positive relationships. With 6 years of hands-on experience, I have honed my skills in growing communities, delivering analytical reports, and managing databases and new technologies. Community Outreach: I have had the privilege of working on impactful community outreach initiatives that have made a difference on and off the computer. Whether it\'s organizing local events, collaborating with nonprofits, or spearheading grassroots campaigns, I am committed to strengthening community bonds and addressing their unique needs.#Marketing #CommunityEngagement 🤝 Community Management: My expertise in community management goes beyond just moderating online forums. I believe in nurturing vibrant, inclusive, and supportive communities where members get a valued experience and feel heard. Through effective communication and strategic planning, I\'ve helped communities grow and thrive.#CommunityManager #DigitalCommunity #Communication #Strategy Customer Experience: In today\'s competitive landscape, outstanding customer experiences are non-negotiable. I enjoy finding creative solutions to make a process more efficient for the customer and organization. By actively listening to customer feedback and implementing data-driven solutions, I\'ve consistently elevated the customer journey.#CustomerJourney #Qualtrics #DatabaseManager #Salesforce What Drives Me: I want to make a positive impact on the world and on my team through my daily interactions and accomplishments. I love figuring out new technologies and finding ways to get the most out of the tools available, while also making processes more efficient.

Experience

1. Manager of Development Services

   The Menil Collection

   Jul 2025 — Present · Houston, TX, US

Education

• The University of Texas at Austin - College of Liberal Arts

  Bachelor's Degree, Double Major - Economics and History

  2010 — 2014

Skills

• Pl/Sql
• Software Documentation
• Quorum Tips
• Oil & Gas Accounting
• Event Planning
• Midstream
• Gms
• Peoplesoft
• Social Networking
• Crystal Reports
• Technical Support
• Visual Studio
• Powerpoint
• Microsoft Office
• Microsoft Excel
• Business Analysis
• Sales
• English
• Microsoft Word
• Customer Service
• Budgets
• Strategic Planning
• Windows
• Public Speaking
• Teaching
• Business Objects
• Qdod
• Blogging
• Social Media
• Event Management
• Software Estimation
• Web Content Writing
• Search Engine Optimization (SEO)
• Mailchimp
• Social Media Marketing
• Instagram
• Facebook Marketing
• Marketing Event Planning