Molly Howe

About Molly Howe

I’m a systems and operations-focused professional who specializes in improving how organizations work — from refining workflows to optimizing CRM systems and revenue processes.My career started in the U.S. Marine Corps, where I developed a foundation in discipline, accountability, and managing complex, high-stakes systems where accuracy and process integrity were critical. Since then, I’ve consistently gravitated toward roles where I can identify inefficiencies, streamline operations, and build better systems.At Ancestry, I’ve applied this mindset within a sales environment — improving workflows, optimizing pipeline management, and contributing to process and system enhancements that increase efficiency and conversion. While my role sits in sales, my focus has consistently been on the systems and processes behind it.Across roles, I’ve led and supported system migrations, built workflow automation solutions, improved data accuracy and reporting, and redesigned operational processes to reduce friction and improve performance.I’m at my best when diagnosing where systems break down and designing practical, scalable solutions that help teams operate more effectively.

Experience

1. Lead Sales Setter (Sales Operations & Process Optimization), Ancestryprogenealogists

   Ancestry

   Feb 2026 — Present · Lehi, UT, US

   Own sales operations workflows, pipeline management, and process optimization to improve efficiency and conversion across client acquisition efforts.• Lead ongoing improvements to sales workflows, pipeline structure, and outreach processes• Identify and resolve process inefficiencies to improve conversion rates and operational efficiency• Partner cross-functionally with marketing, sales, and operations to align systems and lead management strategies

Education

• Park University

  Bachelors Degree, Management

  2008 — 2011

• Marine Civilian Development Program

  Certificate of Completion

  2007 — 2007

• Palomar College

  Associates Degree, Liberal Arts

  2006 — 2007

• Gavilan College

  Associate of Science - AS, Computer Programming/Website Development & Design

  2017 — 2018

Skills

• Data Management
• Microsoft Access
• Team Leadership
• Human Resources
• Security Clearance
• Information Assurance
• Process Automation
• Office Management
• Shopify
• Supervisory Skills
• Screening
• Business Process Improvement
• Intelligence Analysis
• Deadline Oriented
• Employee Training
• Customer Service
• Management Information Systems (Mis)
• Filemaker
• Personnel Supervision
• Organizational Leadership
• Career Management
• Business Correspondence
• Event Planning
• Military
• Personal Productivity
• Process Optimization
• Analytical Skills
• Public Speaking
• Time Management
• Relational Databases
• Policy
• Interviews
• Leadership Development
• Staff Development
• Interviewing
• Human Resources Information Systems (Hris)
• Career Counseling
• Instructor-Led Training
• Leadership
• Database Administration