Molly Slater
People, People, People - we are just people that need each other to succeed
- Role
- Director IT, Service Manager at FNBO
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Molly Slater
I’ve spent the last 25 years leading with authenticity in industries that don’t always make space for it. From telecom to SaaS, client engagement to product strategy, I’ve built my career around one constant: people.I’m at my best when I’m connecting — understanding what a client really needs, translating complex ideas into clarity, and creating trust through follow-through and transparency. I believe the strongest partnerships come from honesty, not polish.Over the years, I’ve led cross-functional teams, launched enterprise platforms, and built programs that turn frustrated clients into long-term advocates. But beyond the metrics, I care most about how people feel working with me — seen, heard, and supported.I bring 25 years of resilience, humor, and results to the table — and I’m looking for the next role where I can put all three to work.
Experience
Director IT, Service Manager
Jan 2026 — Present
Education
University of Nebraska at Kearney
BS, Advertising with emphasis in PR
2000 — 2004
Skills
- Call Centers
- Software as a Service (Saas)
- Business Intelligence
- Telephony
- Sales Operations
- Customer Retention
- Sales
- Customer Service
- Salesforce.com
- Ivr
- Sales Process
- Business-to-Business (B2b)
- Unified Communications
- Solution Selling
- Voice Over Ip (Voip)
- Mobile Devices
- Telecommunications
- Analysis
- Strategic Partnerships
- Innovation
- Customer Satisfaction
- Voip
- Data Center
- Enterprise Software
- Product Management
- Lead Generation
- Vendor Management
- Saas
- Team Leadership
- Cross-Functional Team Leadership
- Project Management
- Customer Experience
- Selling
- Market Research
- Customer Relationship Management (Crm)
- Crm
- B2b
- Software Documentation
- Strategic Planning
- Contact Centers
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