Molly Unger

Spa Concierge @The Charleston Place

Charleston, SC, US

As a Spa Concierge at The Charleston Place, I provide exceptional service to guests throughout their wellness experience. My role combines front desk operations, hospitality, and personalized client care in a luxury spa setting. Key responsibilities include: • Greeting guests warmly and ensuring a seamless check-in and check-out process • Scheduling and managing spa appointments with efficiency and attention to detail • Answering guest inquiries and offering personalized recommendations on treatments and retail products • Coordinating with massage therapists, estheticians, and other team members to deliver a smooth and elevated experience • Maintaining the cleanliness and ambiance of the spa reception area • Promoting wellness packages and assisting with point-of-sale transactions

College of Charleston

Bachelor of Arts - BA, English Major, Psychology Minor