Molly Twomey
Sr. Customer Success Manager @ Smartsheet
- Role
- Sr Customer Success Manager at Smartsheet
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Molly Twomey
I have experience as a customer success manager, working with director level and above clients from federal government, professional services and technology companies to better understand their initiatives and orchestrate outcomes. My mission is to help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. I am passionate about delivering value, building relationships, and driving customer loyalty. I am proud to be part of Forrester, one of the most influential research and advisory firms in the world, where I can bring diverse perspectives and experiences to the team and learn from the best in the industry.
Experience
Sr Customer Success Manager
Nov 2024 — Present · Boston, MA, US
Education
Royal Holloway, University of London
International Exchange Student
Boston College
Bachelor's Degree
Skills
- Volunteering
- Time Management
- Customer Service
- Communication
- Public Speaking
- Microsoft Word
- Event Planning
- Editing
- Microsoft Excel
- Powerpoint
- Leadership
- Social Media
- Microsoft Office
- Research
- Teamwork
- Creative Writing
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