Molly Mattox

About Molly Mattox

Dynamic, results-oriented sales professional with a proven track record of account management, sales, full sales cycle management and earning increased market share within a competitive industry. Equally gifted at new business development and securing ongoing client retention.SUMMARY OF QUALIFICATIONS:• Results-driven business development, key account management and sales professional with extensive experience in increasing profitability, account maintenance/client retention, forecasting and upselling.• Extensive track record of numerous professional successes in B2B marketing and e-commerce, secured through strong service and post-sale support.• Strategic thinker with the unique ability to translate big picture vision into detailed action plans; efficiently rectify issues, provide proactive solutions and design custom business enhancement strategies to increase corporate presence and market viability.• Exceptional project leader and facilitator possessing refined communication and collaboration skills to coordinate effectively with multiple internal and external teams, in order to ensure consistent growth in competitive markets and long-term corporate prosperity.• Possess expertise in implementing solution sales strategies while successfully networking and translating new business into loyal, long-term professional relationships.CORE COMPETENCIES:• Innovative Sales Leadership• Key Client Management• Strategic Selling• Presentation Skills• Consultative Selling• Brand/Industry Knowledge • Lead Generation• Networking Ability• Client Negotiations• Business Development • Upselling Skills• Liaison Communication

Experience

1. Enterprise Account Director (Services)

   Yelp

   Jan 2025 — Present · Chicago, IL, US

   Manage strategic partnerships with national and regional home service providers, implementing tailored advertising programs to drive qualified leads and maximize ROI.Develop and execute full-funnel marketing solutions—ranging from brand awareness to lead nurturing and booking - by collaborating cross-functionally with Yelp’s Advertiser Services team.Lead end-to-end onboarding and account management, ensuring seamless client experience from technical setup through campaign optimization and ongoing support.Consult on digital transformation, including tech stack evaluation and integration, API connectivity, and process enhancements to streamline lead capture and follow-up.Analyze campaign performance metrics and client business goals to deliver actionable insights and recommendations for continued growth.Act as a trusted advisor, building long-term client relationships and proactively identifying opportunities for upsell and value-added services within the home services sector.Stay current on digital marketing best practices and Yelp platform innovations to ensure clients receive the most effective, up-to-date solutions.

Education

• Western Illinois University

  Bachelor of Arts (B.A.)

Skills

• Marketing Communications
• Leased/Owned Property Management
• Salesforce.com
• Outlook
• Lease Abstracting
• Marketing
• Microsoft Excel
• Powerpoint
• Leases
• Team Management
• Social Media
• Customer Service
• Budgets
• Real Estate
• Sales
• Social Networking
• Lease Administration
• Public Speaking
• Management
• Lease Accounting
• Advertising
• Contract Negotiation