Molly Jones

Technical Support Engineer @Front

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Technical Support Engineer @Front

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Front is a hub for customer communication that allows companies to offer tailor-made service at scale. It combines the simplicity of the email inbox with the automation and insights of a CRM. Behind the scenes, teammates from all departments can work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. More than businesses use Front to scale customer communication without trading quality for efficiency.

EDUCATION

1993 — 1995

Rocky Mount Senior High School

High school diploma, With honors

N/A

Wake Technical Community College

Computer Science

1995 — 1996

School of Communication Arts

Certificate, Computer Graphic Design

SKILLS

Salesforce.comCall CentersBooksAdobe Creative SuiteMicrosoft OfficeCustomer ServiceHtmlAdobe IllustratorDesk.comPhotoshopAdvertisingFacebookIllustratorE-CommercePowerpointMicrosoft ExcelProofreadingData EntryManagementData AnalysisMacInterviewsTicketingPublishingLayoutBloggingEditingSocial NetworkingSocial Media MarketingSqlTrainingCustomer SatisfactionMicrosoft WordWindowsTeam LeadershipDatabasesAdobe PhotoshopSocial Media

ABOUT MOLLY JONES

Making work happier by meaningfully connecting teams and customers

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Molly Jones — Technical Support Engineer at Front in Paris, FR | Unifers