Molly Hogan
Director, Crm Strategy @Bmo Commercial Bank
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WORK HISTORY
Director, Crm Strategy @Bmo Commercial Bank
Milwaukee, WI, US
Develop a vision and strategy for how BMO’s North American Commercial Bank can best utilize its Customer Relationship Management (CRM) systems to benefit BMO’s employees and customers• Identify opportunities to partner with leaders and bankers to drive effectiveness and consistency in management and service delivery improving overall client experience• Directed and executed the successful integration of an acquired bank’s CRM into BMO Commercial’s Salesforce.com• Implement transformational programs, including deployment of sales leads and delivering shared client and prospect information through Salesforce.com instances, improving sales efficiency and capabilities
EDUCATION
University of Notre Dame
Bachelor of Business Administration
SKILLS
ABOUT MOLLY HOGAN
Director of CRM Strategy | Self-Starter | Critical Thinker | Problem Solver | Team Oriented | Customer Experience | Employee Enablement | Advocate | Community Leader
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