Molly Gallagher
Driving Strategic Enablement and Digital Adoption Globally Across Dynamic Platforms
- Role
- Global Crm Training Lead at CooperSurgical
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Molly Gallagher
Mission: To deliver agile, cost-effective learning that drives alignment, adoption, and…
Experience
Global Crm Training Lead
Dec 2022 — Present
Driving strategic enablement and digital adoption globally across dynamic platforms through cross-functional leadership and innovative training solutions.Highlights:Led redesign and pilot of sales onboarding program, improving CRM utilization and accuracy; developed scalable roadmap for global adoption.Managed eCommerce enablement across multiple teams, delivering high-impact training, demos, and ongoing support.Delivered 17 SharePoint resource sites, 6 interactive courses, and 3 learning journeys to support user adoption.Skilled in delivering engaging training experiences across diverse formats—facilitated live presentations for large sales teams at national meetings and conducted personalized 1:1 CRM training sessions for new hires and seasoned reps. Comfortable leading both virtual and in-person sessions, adapting content and delivery style to meet audience needs and drive platform adoption.Effectively managed and developed individual talent and team capabilities by implementing structured onboarding, setting clear goals, and fostering a culture of continuous feedback and growth. Invested in ongoing upskilling through advanced instructional design and AI-focused learning.
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