Molly Dunlap

Experience

1. Midwest Operations Manager

   Applied Industrial Technologies

   Apr 2020 — Present · Cleveland, OH, US

   The Area Operations Manager plans, directs and coordinates the operations of the Service Centers and shops. The OM is responsible for ensuring and improving the performance, productivity, efficiency, proficiency and profitability of Service Centers within their area of responsibility through the provision of effective methods and strategies.Responsibilities/Duties:· Responsible and accountable for leading, driving, managing and developing associate competencies in operations to ensure service center growth and profitability and to provide the highest level of Customer service.· Accountable for the performance management of service center financials, asset management, operational performance metrics and company policies and procedures that drive the required business behaviors and results.· Define and implement area operational improvement plans to meet goals and measure progress consistently, in alignment with Applied’s strategies. · Drive adoption of Standards of Work, tools, business processes and polices throughout the Service Center Network. · Accountable for working capital strategy and meeting objectives (accounts receivable, inactive and slow inventory, cycle count accuracy and expense, and accounts payable).· Participate in the Area Business Reviews. Develop operational improvement actions based on financial, operational, productivity and other analytics. Implement corrective actions where necessary· Improve processes and policies in support of organizational goals, collaborating with Central Support teams. Assist with formulation and responsible for implementation of policies and procedures to maximize output. Monitor compliance.· Ensure Service Center compliance to Field Controls, both SOX and Operational requirements; Confirm associate responses to the Quarterly Status Report are accurate· Involved in Associate Performance Reviews and Performance Goals. · Assist with preparation of annual operating budget and monitor actual to plan.

Education

• Ohio University

  Engineering, Technology, and Managment, Russ College of Engineering

  2007 — 2012