Molly Connolly Spooner

Support Team Lead @Mercury

Beverly, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Support Team Lead @Mercury

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EDUCATION

2009 — 2013

Gordon College

Bachelor of Arts (B.A.), Linguistics/Spanish

ABOUT MOLLY CONNOLLY SPOONER

Dedicated customer experience professional with a proven track record in hiring and scaling support teams for early-stage startups. I am deeply passionate about the transformative power of exceptional customer support and firmly believe it can be a true differentiator for any company.My expertise lies in fostering cross-functional communication and collaboration between product/engineering and support teams, ensuring seamless alignment to drive customer satisfaction and business success. I thrive in dynamic environments where innovation and adaptability are key, and I bring a strategic approach to building and nurturing high-performing support teams.

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Molly Connolly Spooner — Support Team Lead at Mercury in Beverly, MA, US | Unifers