Mollie Goforth
Engineer & Educator | Building Scalable Web Apps with Python & JavaScript | Passionate About Code & People
- Role
- Client Engagement Specialist at Groups360
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Mollie Goforth
I\'m a Full Stack Developer with a diverse background in customer success, legal…
Experience
Client Engagement Specialist
May 2024 — Present · Nashville, TN, US
Partner with cross-functional teams to deliver a seamless client experience and resolve technical issues efficiently-Guide clients through onboarding and product adoption, ensuring effective use of the platform-Maintain detailed engagement records and track client usage metrics to identify opportunities for increased product value- Translate client feedback into actionable insights for the product and engineering teams- Develop, maintain, and expand a robust customer knowledge base to improve support and self-service- Collaborate with technical teams to troubleshoot and document platform issues and resolutions
Education
The University of Tennessee at Chattanooga
Bachelor of Arts - BA, History
2013 — 2017
Nashville Software School
Web Software Developer Certificate, Software Developmen
2020 — 2020
Nashville School of The Arts
High School Diploma, Theatre/Theater
2008 — 2013
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.