Moksha Jain

Customer Centricity @Godrej Properties Limited

Mumbai, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Customer Centricity @Godrej Properties Limited

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IN

Contributed to enhancing customer experience by analyzing feedback, mapping customer journeys, and identifying improvement areas across touchpoints. Collaborated with cross-functional teams to support customer-first initiatives and drive service excellence aligned with Godrej Properties\' premium brand values.

EDUCATION

2024 — 2026

Universal Business School

Master of Business Administration - MBA

2004 — 2020

Sanskruti School Ashok Nagar

Commerce

2021 — 2023

Jiwaji University

Bachelor of Commerce - BCom

ABOUT MOKSHA JAIN

As an MBA candidate specializing in Marketing with a strong foundation in Business Analytics, I’m passionate about leveraging data-driven insights to enhance customer experiences and drive strategic growth. Recently, I completed an enriching internship at Godrej Properties, where I worked on the EDMS (Electronic Document Management System) project within the CRM department. This experience sharpened my skills in process optimization, data validation, and digital documentation. I’m enthusiastic about the evolving landscape of customer-centric marketing and enjoy exploring innovative solutions that blend creativity with analytical thinking. I\'m also experienced in tools like Excel, Asana, and Google Workspace, and I continuously seek opportunities to expand my knowledge in digital strategy and automation. Let’s connect—I’m always open to collaborating on impactful ideas or learning from industry professionals!

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Moksha Jain — Customer Centricity at Godrej Properties Limited in Mumbai, IN | Unifers