Mokhtar Qaed
Contact Center Leader | Expertise in WFM, Analytics, and Operations | End-to-End Experience
- Role
- Workforce Manager at WSP in the U.S.
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Mokhtar Qaed
The Focus I have dedicated my career to the art and science of Workforce…
Experience
Workforce Manager
Jan 2024 — Present · Denver, CO, US
Skills
- Project Planning
- Oracle
- Analysis
- Workforce Management
- Mobile Devices
- Call Centers
- Real Time Monitoring
- Leadership
- Performance Reporting
- Team Leadership
- Customer Service
- Crm
- Business Analysis
- Scheduling
- Customer Experience
- Team Management
- Microsoft Office
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