Mojahid A.
- Role
- Data Scientist at IBM
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Mojahid A.
1) Data Scientist (Machine Learning Engineer) with 7+ years of experience in Analytics…
Experience
Data Scientist
Nov 2018 — Present
IBM GTS Labs - Data Analysis, Visualization, and Machine Learning\\\\nTools: Python, Tableau, Cognos, Watson Analytics, Machine Learning, Text Mining, Jupyter Notebook\\\\n• Perform analysis on IT Operational Data like Incident Tickets, Service Request, Problem requests, Change Request and Asset datasets.\\\\n• Perform pre-analysis on those datasets like merging of datasets, extraction of an important entity like CI, Server name, etc (using regex), using Rule-Based Clustering or K-Mean Clustering approach to extract issues. Once all pre-processing is completed the entire data set is uploaded on the visualization tool like Tableau, IBM Watson Analytics or IBM Cognos Analytics.\\\\n• After visualization, analysis is done and stories are created on what is going good for the account and what is going bad for the account which needs some attention, what are the frequently KB articles used which help the transition account in KT phase, trend which help in resource planning and the risk account might face while transition.\\\\n• Most of the stories extracted out of the dataset mainly focus on the levers set by T&T organization like staffing plan, SLA, Risk, Automation Opportunity\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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