Moises Nusset
Qa Analyst @Walmart Specialty Pharmacy
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WORK HISTORY
Qa Analyst @Walmart Specialty Pharmacy
Orlando, FL, US
Monitored call quality across the entire team, ensuring compliance with service standards and company policies. Responsible for monitoring and evaluating calls, generating detailed reports, and providing structured feedback to agents for continuous improvement. Regularly deliver insights and quality findings to stakeholders, contributing to decision-making and service optimization.
EDUCATION
Universidad Nacional de La Plata
ingeniero, Ingeniería aeroespacial.
IBM Venezuela
QA Tester
EducacionIT
Tecnicatura en QA Testing Specialist, software
ABOUT MOISES NUSSET
Passionate Quality Assurance Analyst with a meticulous eye for detail and an unwavering…
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