Moises Clarena

Regional Manager @Carnival Cruise Line

Charleston, SC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Regional Manager @Carnival Cruise Line

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US

Manager - Guest Port Services:Area: USA East Coast (Tampa, Jacksonville, Charleston, Baltimore, Norfolk, and New York).Australia (Port Strategy and Quality Assurance Management)

EDUCATION

N/A

Aston University

Master of Business Administration - MBA, International Business

2002 — 2006

Universitat de Barcelona

Licensed in Tourism & Hotel Management, Tourism

1999 — 2002

Institute Abat Oliba Ripoll

High School, Social Sciences

SKILLS

Quality ControlFlexible ScheduleResortsSalesDirect SalesLeisureCruisesCustomer ServiceTeam ManagementRevenue AnalysisFine DiningFront OfficeTeam BuildingTravel ManagementHospitality IndustryOrganization SkillsTourismHospitalityEvent PlanningTravel AgencyCustomer SatisfactionHotel ManagementData AnalysisCoaching SkillsPhotographyDynamic SpeakerHospitality ManagementOperations ManagementTour OperatorsEvent ManagementImport/Export OperationsTeam LeadershipFast-PacedLeadershipHotel BookingHotels

ABOUT MOISES CLARENA

Director-level operations and strategy leader with a strong track record leading complex, multi-site operations in high-volume, regulated environments. I specialize in aligning frontline execution with enterprise strategy, guest experience standards, and financial performance.In my current regional leadership role, I provide strategic oversight of end-to-end logistics and operational execution across multiple U.S. and international ports, spanning transportation flow, terminal readiness, workforce planning, vendor partnerships, and regulatory compliance. I serve as a senior liaison between frontline teams and corporate leadership, ensuring consistent delivery of brand standards, service excellence, and cost-effective performance at scale.I have extensive experience leading and developing senior operational leaders, driving accountability through KPI-based governance, and executing continuous improvement initiatives. My background includes managing large-scale operational disruptions and crisis scenarios, coordinating cross-functional stakeholders to ensure rapid resolution, operational continuity, and minimal guest impact.I bring strong business acumen with hands-on experience in budget ownership, cost optimization, and enterprise reporting, and I partner closely with commercial, technical, and IT teams to implement scalable, resilient solutions. I am focused on director-level opportunities where I can drive operational excellence, strategic execution, and leadership development in organizations undergoing growth or transformation.

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Moises Clarena — Regional Manager at Carnival Cruise Line in Charleston, SC, US | Unifers