Moira Winder

About Moira Winder

As a Customer Activation Manager at Ramp, my role focuses on ensuring seamless onboarding experiences for clients by leveraging expertise in generative AI, product adoption, and problem-solving. By educating customers on Ramp’s functionality and workflows, I help drive operational efficiency and support the removal of implementation blockers, reinforcing the value of adopting Ramp’s solutions. With over three years of experience in customer onboarding and implementation management, I have developed a strong foundation in aligning integration strategies with organizational goals. My work involves collaborating with cross-functional teams, gathering customer feedback to influence product roadmaps, and delivering impactful solutions tailored to client needs. My mission is to foster smooth transitions and empower clients with tools to achieve their objectives effectively.

Experience

1. Customer Activation Manager

   Ramp

   Dec 2025 — Present · VT, US

   Responsibilities:• Ensure fast, thorough onboarding by educating new customers on Ramp’s functionality, best practices, and recommended workflows• Drive revenue impact by removing delays in implementation and continually reinforcing the value of adopting Ramp• Partner with customers to deeply understand their current processes, pain points, and blockers to a full rollout, and problem-solve solutions alongside Product and Engineering• Develop expertise across all integration and configuration options within Ramp’s full product suite• Collaborate closely with Product to surface customer feedback and influence roadmap prioritization• Balance multiple priorities and accounts, managing implementation tasks, follow-ups, and proactive outreach to ensure smooth activation

Education

• Montclair State University

  Bachelor's Degree, Printmaking

  2012 — 2015

Skills

• Vegetarian Cooking
• Social Skills
• Photography
• Digital Media
• Microsoft Office
• Sales
• Lightroom
• Cooking
• Fitness Training
• Personal Training
• Retail
• Photo Editing
• Wellness
• Event Planning
• Advertising
• Management
• Sports Nutrition
• Interpersonal Communication
• Time Management
• Fitness
• Public Speaking
• Research
• Interpersonal Relationships
• Sales Management
• Teamwork
• Microsoft Word
• Social Networking
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Marketing
• Lead Generation
• Online Advertising
• Business Development
• Digital Marketing
• Social Media
• Digital Photography
• Creativity Skills
• Customer Satisfaction
• Microsoft Powerpoint