Moira Bindner
Communications & Marketing Professional with demonstrated leadership in building client relationships, increasing stakeholder engagement, and collaborative communications plans and strategies.
- Role
- Communications and Customer Service Manager at University of Tennessee
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Moira Bindner
Experienced Communications and Marketing Professional with demonstrated leadership in…
Experience
Communications and Customer Service Manager
Jan 2016 — Present · Knoxville, TN, US
Strategic Vision*Built a multifaceted communications program from scratch, including all communications and marketing for a key university department serving students and faculty/staff.*Led our marketing and communications strategies focusing on brand reputation, stakeholder engagement, and continuous improvement.*Strategically served on the Campus Committee for the Environment, Bicycle Advisory Committee, Football Game Day Operations Committee, Sorority and Fraternity Life Campus Partners Committee, and numerous search committees.Marketing & Outreach*Annually exhibited at 10 major Back to School engagement events reaching thousands of new and returning students.*Exhibited and presented at 12 Summer and 2 Spring Orientation Sessions, and created marketing materials, and merchandise. Additional presentations to Greek Life members, Veterans, Graduate Students, and Student Government.*Led training for departmental parking liaisons, special event lot attendants, and welcome week ambassadors.Collaboration with Campus & Community StakeholdersFacilitated work with campus partners and community stakeholders to interpret what parking, transit, and event services, including costs, were available to support their activities and programs. Conveyed to Parking staff what requests, concerns, and expectations were coming from campus.*Built stronger relationships with partners, resulting in more successful events and streamlined operations.Communications & Design*Website lead, content revitalization, creation, and management.*Created Parking Department Intranet site supporting faculty and staff on campus.*Manage and generate content for all newsletters, blast emails, and media. Lead social media creation and strategic growth of our social media presence.*Assisted with redesign of our website, management of forms, and maintenance of content.*Collaborated to edit, create, and distribute over 50 unique parking and visitor campus maps annually.
Education
Eastern Michigan University
Teaching Certificate
Central Michigan University
BS
Skills
- Program Management
- Conference Organizing
- Membership Retention
- Social Media
- Sales
- Event Management
- Client Relationship Building
- Business Networking
- Client Engagement
- Event Planning
- Community Outreach
- Strategic Partnerships
- Strategic Communications
- Creative Problem Solving
- Vendor Relations
- Membership Management
- Nonprofits
- Crm
- Customer Retention
- Sales Management
- Social Networking
- Recruiting
- Member Relations
- Account Management
- Communications Planning
- Contract Negotiation
- Critical Thinking
- Strategy
- Proposal Writing
- Social Media Marketing
- Analysis
- Public Relations
- Media Relations
- Business Strategy
- Business Development
- Leadership
- Membership Marketing
- Strategic Planning
- Public Speaking
- Event Marketing
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