Moira Stepchuk
Vice President, Solution Architecture at BridgeView Partners
- Role
- Vice President, Solution Architecture at Bridgeview Partners
- Location
- West Chester, PA, US
- LinkedIn followers
- 500 followers
About Moira Stepchuk
Senior, strategic business leader and Service Management expert with highly successful track record of growing services businesses, IT Service Management (ITSM) strategy and product development, and exceptional service delivery leadership. Proven success leading cross functional teams that successfully guide clients to adoption of lean, practical processes with efficient automation, high adoption and quantified business value. Extensive expertise in Service Management strategy, ROI, governance, roadmap planning, solution design and implementation of ServiceNow® and other leading service management toolsets. Specific expertise in ITSM, HR, Discovery, CMDB and Asset Management, ITOM, Project & Portfolio Management, Demand and Resource Management, Service portals and Performance Analytics. Client experience includes extensive work in the Health Care, Retail, Pharmaceutical, Manufacturing, Financial, Insurance, Talent Management, Utility, Information Technology and Entertainment industries. Certifications include: certified ITIL® v3 Expert and ITIL® v2 Manager since and accredited ITIL® and MOF® instructor. Key publications include contributing author to Van Haren service management publications, Microsoft MOF® Continuous Improvement Solution Accelerator, Microsoft MOF® Continuous Improvement Roadmap toolkit, and CIO.com ITIL® v3 Service Design web and pod casts and a repeat presenter at ITSMf conferences.
Experience
Vice President, Solution Architecture
Nov 2019 — Present · Conshohocken, PA, US
Education
Villanova University School of Business
MBA
1986 — 1994
Villanova University
BChE
1981 — 1985
Skills
- Enterprise Architecture
- IT Operations
- Vendor Management
- Solution Architecture
- Outsourcing
- Governance
- Business Process Improvement
- Service Management
- Service Desk
- Infrastructure
- Project Management
- Management Consulting
- IT Outsourcing
- Consulting
- Business Intelligence
- Service Improvement
- Consultancy
- Cloud Computing
- Management
- Project Portfolio Management
- IT Strategy
- Software as a Service (Saas)
- IT Service Management
- Systems Management
- Change Management
- Iso 20000
- Service Delivery
- Process Engineering
- Mof
- Cmmi
- Itil
- Saas
- Business Process
- Project Management Office (Pmo)
- Process Improvement
- Business Continuity
- IT Management
- Data Center
- Pmo
- Pmp
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