Moinuddin Khan
Delivery Excellence | Data Scientist
- Role
- Director at Capgemini
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Moinuddin Khan
Expertise in analyzing business issues and facilitating stakeholder engagement to address…
Experience
Director
Jul 2024 — Present · Mumbai, IN
Skills
- Performance Management
- Call Center
- Customer Service
- Customer Relationship Management (Crm)
- Management
- Team Management
- Workforce Management
- Process Excellence
- Process Improvement
- Customer Satisfaction
- Technical Support
- Bpo
- Call Centers
- Outsourcing
- Vendor Management
- Contact Centers
- Leadership
- Transition Management
- Service-Level Agreements (Sla)
- Crm
- Program Management
- Sla
- Team Leadership
- Business Process Improvement
- Customer Experience
- Business Process Outsourcing (Bpo)
- Coaching
- Process Management
- Training
- Team Building
- Service Delivery
- Soft Skills
- Operations Management
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