Moinuddin Khan

Travel Consultant @Etraveli Group

Mumbai, IN

Attending to the customer service queries such as booking, cancelling and changing the flight timings.• • Helping the clients with reimbursement of their expenses in case of flight cancellations. Proactively working with the finance team for authorizing the amounts of refund for compensation to the client in case of delay and cancellations.• Helping the clients on chats and emails with basic queries about luggage and dangerous goods.Also responsible for downloading and printing the boarding passes.Innovative professional with proven ability to identify and solve problems to increasecustomer satisfaction and control cost Good communication and interpersonal skills

Anjuman Institute of Technology and Management

Master of Business Administration - MBA