Moin Miah
In-room Dining Manager @The Savoy
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WORK HISTORY
In-room Dining Manager @The Savoy
London, GB
EDUCATION
Lewisham College
City & Guilds, Food & Beverage Service
Lewisham College
HCIMA, Hotel & Catering International management Association
Holloway School
O Levels, Maths, English, Geography and History
ABOUT MOIN MIAH
With over 40 years of experience in the hospitality industry, I have had the privilege of working across 5-star hotels, fine-dining restaurants, contract catering, and boutique senior living during the COVID-19 shutdown. My extensive background has provided me with a wealth of knowledge in hospitality operations, from hosting dining rooms to organising and managing VIP-themed events and overseeing multiple outlets with a focus on excellence.Currently, I am part of the prestigious team at The Savoy, an iconic symbol of luxury hospitality. Throughout my career, I have worked alongside and managed large front- and back-of-house teams, ensuring seamless service delivery and exceptional customer experiences. My responsibilities have encompassed employee retention, service management, customer relations, annual performance reviews, stocktakes, payroll, budgeting, CAPEX spending, and cost control to maximize profitability. Additionally, I have been accountable for food safety, health & safety, internal audits, and equipment management.I hold a HCIMA Certificate in Management, a Certificate in Management from Ralph Trustees, and have successfully completed the Leadership in Action Program at The Dorchester Hotel. My leadership experience, operational expertise, and dedication to delivering world-class service make me a strong candidate for this role.
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