Moises Aguilar

IT Support Specialist | Active Directory • Office 365 • Windows 10/11 • VPN • Cisco Meraki • Microsoft Azure | Providing Reliable End-User & Technical Support

Role: Information Technology Support Specialist at Service Metal Products
Location: Houston, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Moises Aguilar

I am a Desktop Support Technician who bridges the gap between traditional on-site support and modern cloud-based infrastructure. With a background in managing nationwide technical support for large-scale retail environments, I have hands-on experience in everything from physical hardware repair and IMAC processes to Azure and Active Directory administration.I pride myself on efficiency, having maintained a 90% first-contact resolution rate while supporting Windows 10/11 and M365 environments. Beyond standard desktop support, I have a deep interest in automation and cloud scalability, recently completing the AWS Cloud Practitioner Certificate and AWS Cloud Institute developing cloud-native onboarding solutions. I am passionate about leveraging Python scripting and CI/CD tools to streamline IT asset management and strengthen endpoint compliance.

Experience

Information Technology Support Specialist
Service Metal Products
Feb 2026 — Present · Houston, TX, US

Education

Klein High School
High School Diploma
2017 — 2021

Contact information

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Work email
•••••@servicemetal.net
Personal email
•••••@•••••.com
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Current company

Service Metal Products

Wholesale · 100 employees · Founded 1954 · St Louis, Missouri, United States

Service Metal is a Master Distributor of industrial pipe fittings, flanges, and valves. We are a third-generation family business focused on making the lives of our customers faster and easier with relationships grounded in trust. Service Metal proudly provides the best customer service and an expansive inventory to meet your needs. We can help you provide your industry's connections across the entire spectrum of size and scale. From small products on a food production line to massive connections for the oil and gas industry, we're here for your customers. Every industry we serve has a unique need, and we're ready to be there for yours. With locations across the country, we pride ourselves on getting the products to our customers as quickly as possible. Currently located in Saint Louis, Charlotte, Houston, and Salt Lake City, we are always looking for ways to optimize our footprint while planning for the future. At Service Metal, our workforce has developed through our roots as a family business into a collaborative team that strives for success as a unit. We're all in this together. Focus and deliberate measures are taken at Service Metal to ensure there is no structure of silos and levels. A complete approach to strategy looks at problems from all sides to develop a comprehensive solution to any obstacle. Continual communication between warehouses, logistics, corporate teams, and leadership ensures no beneficial voice is missing. Competitive pay, production bonuses, and pinnacle-level health, retirement, and financial benefits for every employee, regardless of position, ensure we are able to recruit and retain the best team members. We bring in the best to ensure we can provide our customers with the best. At Service Metal, our mission is simple. We're here to get the job done faster and easier for all. With our unique drive and the focus of our company, we assure you'll get what you need and trust in every connection.

servicemetal.net

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About Moises Aguilar

Experience

Information Technology Support Specialist

Education

Klein High School

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