Mohsin
Rubrik | VMware | Linux | Networking
- Role
- Senior Customer Success Engineer at Rubrik
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mohsin
Skillset:Storage Hardware: HPE 3Par, HPE MSA, Rubrik.Backup: Rubrik Security Cloud, Rubrik Cloud Data Management, VMware vSphere Replication, VMware Site Recovery Manager and HPE tape Libraries.Operating Systems: Rubrik CDM, ESXI and LinuxData management software: vSphere, vCenter, HPE SSMCFile Systems: GPFS (Spectrum scale), PDFS (Lustre), VMFS and NFSTools: Amazon connect, CyberArk, ServiceNow, and Salesforce.Networking: Ethernet, SAN.
Experience
Senior Customer Success Engineer
Mar 2024 — Present · Bengaluru, IN
Investigated complex failed Backup & Recovery scenarios and provided solutions for them.Handled escalated issues involving different architectures across multiple platforms like Azure, AWS, VMware, Linux, Nutanix, SQL and Windows.Applied Strong technical software-related debugging skills in troubleshooting issues pertaining to Rubrik’s Supermicro Clusters, DELL / HPE hardware, CDM and RSC.Set up Rubrik Security Cloud and Cloud Data Management services in multiple environments like Azure, AWS, VMware, Linux and Windows.Analysed log files, network dumps and OS logs & config parameters.Reproduced issues, relevant scenarios and filled relevant Jira for bugs and features.Integrated and collaborated with Dev, QA, Release and Sales teams.
Education
REVA University
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2014 — 2018
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