Mohsin K.

About Mohsin K.

Passionate about achieving excellence and driving success, I am a dedicated professional with a strong track record in ERP Deployment, Client Servicing, Post-Sales activities, and Operations Management. With over 1.3 decades of experience in the field, I have consistently delivered outstanding results and left a mark of excellence at every step of my careerCurrently, I hold a position of AVP Sales & Operations at Quick Touch Technologies, a dynamic organization known for its innovative solutions. In this role, I have successfully managed numerous implementations, including seven overseas. My commitment to delivering excellence to both internal and external clients has been the driving force behind my successI have gained extensive expertise in Institution ERP implementations, and Pre & Post sales activities, throughout my career. I have also excelled in conducting training and workshops, portals and mobile app launching, and efficiently handling queries from stakeholders and parents. I have the privilege of working with over 900+ institutions nationwide and overseas, further enhancing my practical knowledge in the IT fieldMy proficiency in utilizing various software skills in the IT industry sets me apart as a remarkable candidate for any associated client service position. I take pride in resolving client concerns and ensuring their satisfaction with the product & service norms. Moreover, I am adept at implementing innovative management techniques, systems, processes, and procedures to optimize business practices, increase productivity, and boost revenueIn addition to my backend expertise, I possess the ability to effectively perform frontend services, always keeping bottom-line profitability in mind. I have cultivated strong relationships with associated clients, fostering trust and loyalty through exceptional communication and interpersonal skills. My leadership and management abilities enable me to handle large teams, as demonstrated by my successful management of a staff of over 100+ professionals, including Implementation, Customer Success, School Coordinators, Remote success, and Client Retention team membersIn summary, I am an accomplished professional with a proven ability to drive success, deliver excellence, & enhance client satisfaction. With a strong focus on achieving management-level assignments, I am seeking opportunities to contribute my skills & expertise to an organization of high repute. If you are looking for a results-oriented, dedicated, & skilled individual, I would be thrilled to connect & explore potential collaborations

Experience

1. Associate Vice President - Operations

   QuickTouch Technologies Limited (NSE | Emerge : QUICKTOUCH-SM)

   Jan 2024 — Present · Delhi, IN

Education

• Indian Institute of Management Raipur

  Master's degree, Executive Post Graduate Programme

• Indian Institute of Management Raipur

  Certificate in Project Management, Project Management

• Maharshi Dayanand University

  Master of Computer Applications (MCA), Computer Programming, Specific Applications