Mohsin Bagwan

Senior Engineer @Dolby Laboratories

London, GB

Working with Engineering, Product Management, and Sales teams to ensure that identified issues are escalated, when necessary, to the appropriate team for resolution. Use ticket management systems to accept, document, and report on customer-reported issues. Interpret reported customer issues, clarifying with the customer as necessary to understand the issue the customer is experiencing. Apply technical knowledge of the products, service, and relevant technologies underpinning the…

Sinhgad Institute of Business Administration and Research

MCA, Computer Science