Mohsin Ahsan
Client Relations Account Manager Senior Client Success Manager
- Role
- Client Relations Account Manager Senior at FIS
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Mohsin Ahsan
Highly motivated and results-driven professional with over 10 years of experience in the…
Experience
Client Relations Account Manager Senior
Mar 2024 — Present
Client Success Manager in the FinTech space, driving post-sale success by aligning innovative financial technology solutions with clients’ strategic goals • Serve as a trusted advisor to ensure clients realize measurable ROI, optimize product adoption, and achieve operational excellence in fast-paced, data-driven environments • Partner with financial institutions and fintech clients to deliver value through tailored success plans that align product capabilities with business objectives and regulatory requirements • Leverage data analytics to monitor client health, usage trends, and risk indicators—proactively mitigating churn and promoting digital product adoption • Act as a liaison between clients and cross-functional teams (product, engineering, support, and sales) to ensure seamless delivery and continuous improvement • Identify and surface growth opportunities, collaborating with sales on upsell and cross-sell initiatives to drive client expansion and revenue growth • Influence product roadmaps by channeling client feedback into actionable insights to ensure solutions evolve with market needs and compliance standards • Support renewal processes by articulating the value story and showcasing tangible business outcomes delivered through the platform • Passionate about helping clients navigate the evolving financial landscape, maximize their technology investments, and unlock long-term value.
Education
Florida Southern College
Bachelors of Science, Financial Administration
2003 — 2007
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Project Management
2012 — 2015
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