Mohammed Shoeb Shaikh
Programmer Analyst at Cognizant
- Role
- Programmer Analyst Data Analyst at Cognizant
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Mohammed Shoeb Shaikh
Azure Operations and Identity Management professional with experience supporting…
Experience
Programmer Analyst Data Analyst
Jan 2021 — Present · Pune, IN
Developed over 15 custom Power BI dashboards utilizing DAX, reducing report generation time by 20%. Designed and optimized data models from multi-source systems, enhancing query performance by 15%. Built scalable BI solutions using Power Query and SQL queries to integrate datasets for management insights. Created speech analytics dashboards, elevating customer interaction quality by 15%. Ensured data accuracy through rigorous transformation and cleaning processes. Collaborated with stakeholders to gather requirements and deliver customized BI tools. Conducted comprehensive data analysis from multiple sources, identifying trends and improvement areas. Generated SLA reports to monitor service level agreements and overall performance metrics. Awarded \"Best Performance in Reporting\" for exceptional contributions to the analytics team.
Education
HimalayanUniversity
Bachelor of Science - BS, Information Technology
2017 — 2020
Skills
- Business Analysis
- Microsoft Office
- Management
- Crm
- Business Strategy
- Team Management
- Market Research
- Customer Service
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