Mohnish Meshram

Major Incident Manager at TCS

Role
Major Incident Manager at Tata Consultancy Services
Location
Nagpur, MH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Mohnish Meshram

Major Incident Management (MIM) professional with over 3.5 years of experience in overseeing critical incidents, optimizing service operations, and maintaining SLA adherence. Skilled in serving as the primary contact for customers, orchestrating cross-functional teams, and delivering prompt status updates. ITIL certified with significant expertise in incident analysis, process enhancement, and stakeholder engagement. Demonstrated capability in handling major incidents, reducing business disruptions, and improving service reliability.

Experience

  1. Major Incident Manager

    Tata Consultancy Services

    Present

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Mohnish Meshram — Major Incident Manager at Tata Consultancy Services in Nagpur, MH, IN | Unifers