Mohnish Dukhande
Senior Vice President,Global Technology at JPMorgan Chase & Co.
- Role
- Senior Vice President at JPMorganChase
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mohnish Dukhande
With 16 years of extensive experience in Java-related technologies, I have honed my skills in developing robust, scalable, and efficient software solutions. My expertise encompasses a wide range of applications, from web services to complex enterprise systems, with a particular focus on cloud computing environments. I have a proven track record of leading and technically guiding engineering teams to deliver high-quality projects that meet and exceed business objectives.
Experience
Senior Vice President
Jan 2025 — Present · Mumbai, IN
Led and managed a Customer Success team for a Spring Boot-based software product, ensuring smooth onboarding, customer satisfaction, and issue resolution. Oversaw customer health metrics, proactively mitigating churn and identifying growth opportunities. Collaborated with engineering to address technical challenges and communicated customer feedback for continuous product improvement. Streamlined processes for operational excellence and improved team performance through coaching, training, and resource allocation. Drove customer advocacy and played a key role in renewals and upselling initiatives.
Education
Vivek College
Bachelor of Science, Information Technology
2003 — 2006
Thakur College, Mumbai University
Master of Science, Information Technology
2006 — 2008
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