Mohiuddin Shaikh
Service Desk Manager @Parkopedia
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Service Desk Manager @Parkopedia
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London, GB
EDUCATION
2001 — 2004
London Metropolitan University
Bachelor of Arts (B.A.), Marketing
SKILLS
TelecommunicationsB2b MarketingIT Service DeliveryWindowsSalesIT Service ManagementTeam LeadershipAccount ManagementService Level ManagementMicrosoft TechnologiesMicrosoft ExcelService ImprovementService ManagementService DeskCrystal ReportsItilService DeliveryTechnical SupportSqlLinuxSlaTeam ManagementHtmlActive DirectoryPhpbbService Delivery ManagementIncident Management
ABOUT MOHIUDDIN SHAIKH
An experienced ITIL, Lean Six Sigma qualified Service Delivery Manager with excellent leadership and technical qualities. A proactive, forward thinking leader with drive to deliver exceptional level of service on all levels.Knowledge and experience across all areas of services including service, incident management and continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery to Customer.
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