Mohit Verma
BUSINESS ANALYST | TABLEAU | POWER BI | SQL | PYTHON | ADVANCE EXCEL | SELENIUM | PROJECT MANAGEMENT | SCRUM | MACHINE LEARNING | STATISTICS | UML | BRD/FRD |
- Role
- Assistant Manager at BrightCHAMPS
- Location
- Kanpur Nagar, IN
- LinkedIn followers
- 500 followers
About Mohit Verma
Solutions-oriented business analyst possessing unique combination of business analysis…
Experience
Assistant Manager
Nov 2024 — Present · Bengaluru, IN
At BrightCHAMPS, I play a dual role focused on driving strategic insights and operational excellence across US operations. My key responsibilities and achievements include:Data Analysis & Reporting: Analyze large volumes of data from multiple sources (Sales, Teaching, Customer Support) to uncover actionable insights and performance trends. Developed and maintained dashboards using Excel, SQL (Redash), and BI tools to support data-driven decision-making.Refund Rate Optimization: Led initiatives that resulted in a measurable decrease in refund rates by identifying root causes and implementing corrective actions across teaching quality, lead targeting, and customer satisfaction workflows.Business Analysis & Problem-Solving: Worked closely with cross-functional teams to assess and improve critical areas such as teacher quality, lead quality, and customer feedback systems—resolving operational inefficiencies and enhancing user experience.Operational Coordination: Collaborated with US market stakeholders to streamline processes, align teams, and support the execution of key business strategies.Impact-Oriented Solutions: Created performance scorecards and visual reports to track KPIs, identify growth levers, and highlight opportunities for improvement in US operations.
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