Mohit Sharma
Technical Support Specialist @Concentrix
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WORK HISTORY
Technical Support Specialist @Concentrix
CA
In this role, I will be providing technical support across Windows, macOS, and SaaS platforms, troubleshooting issues, and ensuring excellent customer experience. Looking forward to growing my skills, learning from an amazing team, and contributing to delivering top-notch support!
EDUCATION
Maharshi Dayanand University (MDU), Rohtak
Bachelor's degree
Conestoga College
Postgraduate Degree
ABOUT MOHIT SHARMA
Hi there, I’m Mohit Sharma, a technical support professional passionate about solving challenges with efficiency and empathy. Currently working as Advisor II – Technical Support at Concentrix Technologies Services (Canada) ULC. Previously, I worked as a Technical Support Representative at Kelly Connect and as an IT Support Specialist at Tech Mahindra, gaining experience in troubleshooting, client relations, and ticket management. I believe in continuous learning and strive to enhance my technical expertise, problem-solving skills, and communication strategies. Let’s connect! I’m always open to networking, collaborations, or exploring new opportunities.
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