Mohit M.

About Mohit M.

I help organizations turn complex data into high-impact decisions, balancing growth, cost, and customer experience.From analytics and operational metrics to leading capacity, resource, and strategic planning at Salesforce, I influence multi-million-dollar investments and roadmap prioritization with precision and speed.I combine AI-enabled analytics, scenario modeling, and executive storytelling to scale decisions, elevate outcomes, and lay the foundation for VP/SVP/C-level impact.At my core, I build systems that simplify complexity, elevate executive decision-making, and help organizations grow smarter - across strategy, operations, and analytics-Core Skills & Specialties: Tableau • Power BI • Salesforce • SQL • Data Modeling • AI Analytics • Scenario Planning • Capacity & Resource Strategy • Executive Storytelling

Experience

1. Sr Manager, Strategy & Planning (Capacity & Resource Planning)

   Salesforce

   Aug 2024 — Present · Phoenix, AZ, US

   Help drive Strategy & Operations for the Customer Success Group (CSG) with Data and Analytics managing trade-offs between Customer Experience, Service Levels and Cost Effectiveness- Drive enterprise Support capacity planning and forecasting processes supporting executive-level investment and resource allocation decisions- Shape roadmap prioritization through capacity-informed scenario modeling and trade-off analysis- Partner cross-functionally with Finance, Operations, and Product leaders to align on KPIs, performance signals, and long-range operating plans- Establish scalable reporting and decision-support systems improving planning accuracy, transparency, and execution discipline- Drive data-to-narrative storytelling for senior leadership, influencing multi-million-dollar strategic initiatives- Explore AI-enabled analytics to enhance forecasting precision, operational efficiency and decision velocity.

Education

• Jawaharlal Nehru Technological University

  Bachelor's degree, Electrical and Electronics Engineering

  2006 — 2010

• Institute of Public Enterprise

  Master of Business Administration - MBA, (MBA/PGDM) Operations Research & Marketing

  2011 — 2013

• The University of Akron

  Master's degree, Management Information Systems

  2014 — 2016

Skills

• Data Analysis
• Microstrategy
• C
• Project Management
• Market Analysis
• Hive
• Competitive Analysis
• Business Development
• Marketing Strategy
• Business Analysis
• Relational Databases
• Sas
• Jmp
• Spss
• Sql
• Db2
• Marketing
• Analytics
• Business Strategy
• Tableau
• Management
• Microstra
• Research
• Market Research
• Business Intelligence
• Teamwork
• Team Management
• Supply Chain Management
• Microsoft Office
• Analytical Skills
• Consumer Behaviour
• Powerpoint
• Microsoft Excel
• Alteryx
• Analysis
• Strategic Planning