Mohit Jain

Head of Business Operations @Dhingra Trucking Pvt Ltd

Gurugram, IN

As the business head of a USD 6 billion business, the main focus is process implementation across various departments viz. Sales, Service, Accounts, and Human Resources. Establish clear sales processes, implement CRM systems, and provide sales training. Define service standards, empower service teams, and monitor customer satisfaction. Define and implement robust financial systems and streamline processes. Focus on effective recruitment, training, performance management, and employee engagement. Practice open communication, conflict resolution, emotional intelligence, and leadership development to ensure success at all levels.Embrace the excitement of executing these processes while navigating diverse personalities and human behaviour. Enjoying the execution to the hilt while dealing with personalities and human behaviour.

College of Agribusiness Managament

MBA, Marketing; Business Management

Indian Institute of Management Ahmedabad

Strategic Business Management, Strategic Management

GB Pant University of Agriculture & Technology, Pantnagar

Bachelor, Technology

DAV Inter College, Dehradun

Intermediate, PCM