Mohit Venkata Sai Madala
Business Analyst | Simplifying User Experiences with AI-Powered Digital Products | E-Commerce & BFSI | CSPO
- Role
- Business Analyst at ServCrust
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohit Venkata Sai Madala
Currently working as a Business Analyst at ServCrust, contributing to projects that enhance operational efficiency and user experience. Key initiatives include leading requirement gathering and As-Is/To-Be mapping for a self-onboarding MVP, optimizing payment collection processes, and managing 3PL logistics integration. These efforts have demonstrated measurable outcomes, such as reducing onboarding efforts by 30% and improving delivery flow efficiency. Graduated with a PGDM in Marketing and Business Analytics from Vignana Jyothi Institute of Management, complemented by a Certified Scrum Product Owner (CSPO) certification. Skilled in structured prompting, product management, and workload prioritization, with hands-on experience in tools like Power BI, SQL, and advanced Excel. Passionate about creating impactful digital solutions and fostering cross-functional collaboration to achieve organizational goals.
Experience
Business Analyst
May 2025 — Present · IN
Gathered and analyzed requirements from Business and Operations stakeholders; translated them into clear User Stories, acceptance criteria, and prioritized backlogs with stakeholder approvals.Collaborated with UI/UX teams to design and validate mock-ups and interactive prototypes using Figma, ensuring alignment with business and functional needs.Authored Feature Requirement Documents (FRDs) covering user flows, navigation logic, data capture, storage, and retrieval mechanisms.Managed Product Backlogs in Jira by creating user stories, assigning priorities, and supporting sprint planning and execution alongside the Project Manager.Conducted KT sessions for engineering teams to ensure clarity on approved requirements and smooth implementation.Led User Acceptance Testing (UAT) post-sprint releases, validated functionality, and tracked defects to closure.Prepared and maintained Release Notes for transparent communication across stakeholders and end users.Defined and implemented Role-Based Access Control (RBAC) and documented SSO authentication flows for secure, scalable enterprise integrations.Performed user research and usability analysis for the Partner Application, driving design improvements that increased usability by 57%.Supported API and third-party integrations while balancing competing priorities to align delivery with business impact and timelines.
Education
Vignana Jyothi Institute of Management
PGDM, Marketing and Business analytics
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