Mohit Ranjan Das
Enabling better learning experiences
- Role
- Customer Experience Manager at Udacity
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mohit Ranjan Das
Learn. Teach. Grow. Repeat.
Experience
Customer Experience Manager
Feb 2020 — Present · Delhi, IN
Analyse and respond to engagement and student progress reports that reflect the health of Nano-degrees at Udacity and work with cross-functional teams and stakeholders to better the same- Use data to anticipate and identify potential student drop-off points in program content and build supplemental learning experiences / optimize content to help increase retention- Ideate, define and deliver a seamless learner experience through service innovation- Build and lead a team of contract Mentors for efficient redressal of learner queries.
Education
DBMS English School, Jamshedpur
ICSE 10th
2007 — 2009
Manipal Institute of Technology
Bachelor’s Degree, Computer Science
2011 — 2015
DAV BSEB, Patna
Higher Secondary, Science
2009 — 2011
Skills
- Painting
- Social Psychology
- Human Resources
- Web Development
- C++
- Higher Education
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Curriculum Design
- User Experience Design
- Public Speaking
- Javascript
- Graphic Design
- Sql
- Front-End Design
- C
- Programming
- Illustration
- Microsoft Office
- Front-End Development
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