Mohit Kapoor
Head Charges Collection & Strategy @L&T Finance
Mumbai, MH, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2024 — Present
Head Charges Collection & Strategy @L&T Finance
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Mumbai, IN
EDUCATION
N/A
Zakir Husain Delhi College
B.Com (Hons)
SKILLS
Team ManagementService DeliveryBusiness AnalysisTransition ManagementCopcContact CentersCall CentersManagementPerformance ManagementBpoVendor ManagementProcess ExcellenceMisOperations ManagementCustomer Satisfaction
ABOUT MOHIT KAPOOR
An astute professional with 17+ years of rich experience in Service Industry, Process Excellence, Learning & Development, Collections, Marketing, Transaction Quality and Training.I am Lean Six Sigma Black Belt certified resource with expertise in Continuous Improvement, Compliance Management and Process Standardization.My key strength includes Out-of-the-Box Thinking, Effective Communication, Efficient Leadershipand Team Management.
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