Mohit Gupta

About Mohit Gupta

An agile practitioner and supply chain enthusiast having 14+ years of professional…

Experience

1. Senior Staff Consultant (Digital - Retail and Cpg)

   Nagarro

   Dec 2022 — Present · Jaipur, IN

   Domain consultant for multiple deals and RFIs / RFPs in supply chain segment. Primary responsibilities include (but not limited to) evaluation of client needs and provide thought leadership to the overall direction based on industry experience, domain prowess through capability demonstration, preparation of work breakdown structure (WBS) for estimation, strategize for training and change management aspects.• Clientele are from Australia, UK, Sweden, South Africa, and USA. My areas of contribution are – Marketplaces pertaining to B2B and B2C, PIM for digital reality solutions and manufacturers, Mobile App Development for luxury lifestyle- Spearheaded a multi-year transformation for a Mexican retail leader, launching a next-gen omnichannel store operations app on Google Cloud Platform to optimize customer order collections and boost in-store engagement- Guided a cross-functional scrum team as proxy Product Owner, delivering custom workflows for appointment scheduling, logistics, deliveries, and cancellations, powered by nDOMS accelerator- Led seamless integrations with order management and payment systems by automating manifest imports, real-time status updates, and hassle-free refunds to enhance operational efficiency across channels- Oversaw multi-wave rollout to 230+ stores countrywide, enabling 1,600+ active users and sustaining peak performance handling over 5 million live records- Achieved API response times fully aligned to corporate KPIs, ensuring staff could process customer orders rapidly and elevate satisfaction levels- Drove business impact with process digitization by reducing order fulfillment effort and enabling faster customer pickups, ultimately streamlining last-mile logistics- Supported measurable outcomes: increased order processing speed, strengthened data accuracy, and contributed to improved customer retention through frictionless collections.

Education

• Jaypee University of Information Technology

  Bachelor of Technology - BTech, Information Technology

  2007 — 2011

Skills

• Software Development
• Visual Basic 5.0/6.0
• Mysql
• C++
• Eclipse
• Vb.net
• Microsoft Sql Server
• Sql
• Asp.net
• Core Java
• Pl/Sql
• Silverlight
• Jsp
• Oracle
• Java
• Java Enterprise Edition
• Javascript
• Sql Server
• Visual Basic
• C